Frequently asked questions

No, you do not need to hold an IATA license however you must hold an ATOL license to register and book. 

Your Partnership Manager will be in touch once you have completed your registration to share your username and password with you.

We have helpful How-To videos in our Help Centre which you can access when you have your system username and password.

Yes your booking will be instantly confirmed with a booking confirmation email.

Yes, Aer Lingus Flight Hub offers you live availability and pricing for Aer Lingus flights. 

Ticketing deadlines are in accordance with fare rules.

You can complete a name change prior to ticketing by contacting our Aer Lingus Flight Hub reservations team.

You can make a name change after ticketing by contacting our post ticket amendments team.

Payments can be made by bank transfer, credit and debit card, or via a credit allowance. 

No there is no need to made a deposit by MCO.

After ticketing, this can be managed subject to availability via the Aer Lingus Flight Hub reservations team. 

Any date changes to un-ticketed ITX PNRs can be done via the Aer Lingus Flight Hub booking system. 

After ticketing, you can assign EXIT seats or preferred seating by calling 0333 004 5000.

The baggage allowance for economy seats is one 23KG bag.

The baggage allowance for Business Class flights is three 23KG bags.

Please contact your Partnership Manager for any insights on your sale performance. 

Images can be found within our Image Library here.

Please contact the groups department groups@aerlingus.com